If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 7-day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll fully refund your purchase.
Do the cleaning professionals go through a background check?
Yes. All cleaners are vetted through a detailed nationwide background check.
Is my billing information kept safe and secure?
We have three levels of security in place. First, our booking page is protected by extended validation SSL. Second, our booking form has it’s own encrypted layer of 256 bit security. Third, credit card transactions are processed by Stripe and are encrypted at rest with AES-256 layered security. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very seriously.
